We are a specialist, nimble consultancy that offers service, strategy and design that have a transformative impact. We apply user-centred research and design-thinking to re-imagine systems, improve internal department structures, re-design digital products and enhance real-world environments. We work at the grand scale of organizational strategy and the small scale of customers, teams and individuals. We help organisations tackle really gnarly problems whilst making these problems feel manageable.
Right now we are working on a project for National Lottery Community Fund called Glimmers with the fabulous Careful Industries and a host of organisations in the Civil Society. The rest of the time is tied up right now on completing a PhD at RMIT.
We will also be bringing an online version of our classic Workshop Workshop in December. More here.
Plot is a Strategic design agency.
Strategic design has been our core business for 15 years. its s slightly different practice to regular practices of design. It starts with the intention and impact, and ends with the ‘thing’/service or experience that has been designed, or in less tangible more organizational, cultural forms. Read more here
Designing research that works. How do you know what matters to people? How do you know what’s important, and what’s not to them? It’s not always price or speed, and you need to know the difference. Then, how do you delight them? Understanding where to put your efforts is critical to business success. Read more here.
Plot also design for social intentions. In Fair Finances we used design and technology to radically re-think financial services and make them simpler and fairer for the most vulnerable. We designed a workshop to explore what Humane Regeneration might look and feel and act like. To ask some questions and to start to create another pragmatic version of what a different type of regeneration could be.
Design Tool development. There are so many tools and methods available that can support the design and production of new services. We design, make and adapt tools, such as classic design tools, tweaked for you or to fit your clients’ needs, culture and processes, or making you your own set of design tools and integrating them into the day-to-day work. Read more here.
Framing opportunities. Whether you are in an established market or creating a whole new one, it’s vital to frame innovation work to connect with the strengths you have and to develop the capabilities you want to grow. We love working with clients to reveal existing, hidden and inner brilliance and unlock opportunities they might not yet be able to see themselves. Read more here.
Plot helps work through culture issues and improve relationships and process when companies have either have acquired design agencies or have set up their own design team in-house. Clients come to Plot asking ‘how do we collaborate, communicate, integrate, harness designers’ creativity better, proving design is aligned to business strategy?’ Read more here.
We work with not for clients – that engages us with you, your colleagues and stakeholders. It is a great approach for working with complexity and ambiguity. We work through live engagement with you, through workshops and forms of engagement that work for you and your teams. While this is not unique, the way we do it is.